How PlumEx LLC collects, uses, and protects your information.
PlumEx LLC ("PlumEx," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
By visiting plumexllc.com (the "Site") or contacting us by phone, text, or email, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit information to us.
PlumEx LLC is a licensed plumbing, heating, and HVAC company based in Fair Lawn, New Jersey, serving customers throughout Bergen and Passaic Counties. Our contact information is provided at the end of this policy.
When you submit our contact form, call or text us, or otherwise communicate with PlumEx, we may collect:
When you visit the Site, we and our service providers may automatically collect certain information about your device and usage, including:
Our Site uses Google Analytics to help us understand how visitors find and use the Site. Google Analytics sets cookies in your browser and collects information such as pages visited, time spent, and general location. This information is aggregated and used to improve the Site — it is not used to identify individual visitors by name.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings.
Our hosting provider, Netlify, may also set functional cookies necessary for site delivery and spam protection. These are not used for tracking.
We use the information we collect to:
We do not use your information for purposes beyond those described above without your consent.
We do not sell your personal information. We share information only in the following limited circumstances:
We use trusted third-party service providers to help us operate our business. These providers have access to information only as needed to perform their services and are contractually required to protect it. Current service providers include:
We may disclose your information if required to do so by law, subpoena, or other valid legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.
If PlumEx is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred as part of that transaction. You will be notified of any such change and any resulting changes to this Privacy Policy.
We retain your information only as long as necessary to provide services, maintain business and customer records, and comply with legal, accounting, tax, and regulatory requirements. In New Jersey, standard business records are typically retained for up to seven (7) years.
Contact form inquiries that do not result in service may be kept for a shorter period. If you would like us to delete information we hold about you, please see "Your Rights" below.
We take reasonable steps to protect the information we collect, including secure connections (HTTPS) on our Site and limiting access to information within our business. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Site and share information at your own risk.
Depending on where you live, you may have certain rights regarding the personal information we hold about you, including the right to:
Residents of California, Virginia, Colorado, Connecticut, Utah, and certain other states may have additional specific rights under state privacy laws. To exercise any of these rights, contact us using the information at the bottom of this policy. We will respond within the timeframes required by applicable law.
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.
Our Site may contain links to third-party websites (such as Google Maps or our Google Business Profile). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, service providers, or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. If the changes are significant, we may notify you by posting a notice on the Site or by other reasonable means.
Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Questions about this Privacy Policy or how we handle your information? Reach out to us directly:
PlumEx LLC
38-46 Van Duren Ave
Fair Lawn, NJ 07410
Phone / Text: (201) 892-6018
Email: plumexllc@gmail.com